Online Banking

Online banking (or Internet banking) allows customers to conduct financial transactions on a secure website operated by their retail or virtual bank, credit union or building society.






Purpose of Online Banking:

The purpose of Online Banking is to let the bank customers manage their account online without making a trip to their bank. It's fast, safe and convenient. The customers can make transactions online like balance inquiry, fund transfer, statement view, bill pay and etc.

Target Audience:

The target audience or target customers of online banking are those bank customers who don't have time going to bank to make transactions. Mainly businessmen who always check if their business money transfers are sent or received. This is also targeted to international businessmen who are on trips. Also targeted to people who are paying tax or bills.

Advantages:

It's 24/7 service which means banks no longer need to keep their branches open in longer hours. This also means self-service and therefore the banks staff don't have to help or guide their customers since transactions can easily be done online through bank websites. It is also cost-effective because the banks won't need to employ more staffs and it's also paperless. Another advantage is it's georgraphical convenience which means customers can use it anywhere in the world as long as they have access to internet!


HSBC

HSBC is one of the largest banking and financial services organisations in the world.
Their Internet Banking can help their customers to access their account 24 hours a day.
The customers can:

• View online bank statement.
• Transfer money
• Make payments
• Order Travel Money
• Manage regular payments
• Manage Credit Card

Source: www.hsbc.co.uk

NatWest

NatWest is  a member of the Royal Bank of Scotland Group.
Using their Online and Mobile Banking, their customers can:

• View account balance or mini statements
• Find out which bills are paid
• Quickly transfer money
• View and search your transactions by type, date, description or amount

Source: www.natwest.com


Retail Banks in UK:

UK Bank	Bank License Holder
Abbey	Santander UK plc.
Alliance and Leicester	Santander UK plc.
Barclays Bank	Barclays Bank plc.
Cahoot	Santander UK plc.
Coutts & Co	Royal Bank of Scotland plc.
Egg	Egg Banking PLC
First Direct	HSBC Bank plc.
Halifax	HBOS
HSBC	HSBC Bank plc.
Intelligent Finance	HBOS
Isle of Man Bank	Royal Bank of Scotland plc.
Lloyds TSB	Lloyds Banking Group plc.
London Scottish Bank	London Scottish Bank plc.
Natwest	Natwest
Royal Bank of Scotland	Royal Bank of Scotland plc.
Sainsbury's Bank	Sainsbury's Bank plc.
Smile	Co-operative Group
Tesco Personal Finance	Tesco PLC
Unity Trust Bank plc.	Unity Trust Bank Ltd
Virgin Money	Virgin Group plc.
Yorkshire Bank	National Australia Bank Group