Tesco

Tesco is one of the world's largest retailers with operations in 14 countries, employing over 500,000 people and serving millions of customers every week. Tesco was founded in 1919 by Jack Cohen from a market stall in London’s East End. Over the years Tesco has grown and it has also become the leading retailer in the UK.


Task:

Tesco has been having a rough time recently. Its cutting campaign last Christmas was beaten by its competitors. Tesco's first half pre-tax also fell by 12%. The company has been focusing on its global growth and leaving its stores in Britain. The shopping experience on its stores is becoming boring and the marketing campaigns have been lacking in energy and enthusiasm which are not enough to persuade and attract British shoppers. However, Tesco is still considered as one of the biggest retailers and these are only minor problems for them. Tesco has the biggest base in Britain, biggest in internet shopping and it has also the biggest land bank. Tesco still holds about 31% of the grocery market whilst Sainsbury’s and Asda have about 17% each.


                       

                                   

Unit 2: E-Commerce Online Shopping

How to purchase an item online?

Very is one the UK's online retailer. Their products include clothing, electronics, furniture, homeware and jewellery. Their website allows people to browse and purchase items or online shopping.

•  The first step in purchasing an item from Very is to go to their website (www.very.co.uk) and click the 'Sign In/Register' located on the to left side next to their logo on their home page as shown below.

• If you are already a registered customer and you forgot your password, you simply need to click 'Sign In/Register' or 'My Account' and then click 'Forgotten your password' under the 'Existing Customer'. Then you need to enter your email address, date of birth and postcode in order for the company to send you your password to your email address.

• The information needed for registering are shown below:

 



 - Email address and password are needed for registration in order for customers to log in on the 

   website and purchase items that they want.

 - Personal details like name, date of birth, contact number and home address are also needed in order

  for the company to identify whether the person registering is a real person and not someone or

  something fake that might harm their website.

 - There is also a sign on the upper right side of the registration section that says that the website is

  secured. This allows the customer to know that the information they are giving are secured.

 

• After putting all the information needed, the customers need to click continue and must read the Terms and Conditions and Privacy Policy before clicking the 'Agree' button. After agreeing to the website's terms and conditions and policies, the customers are now able to log in and shop to their website.

• If for example customers want to buy a mobile phone, they need to enter how many mobile phone they want to purchase on the 'Quantity' section and they need to choose whether they want insurance on the 'Mobile Phone Insurance' section. After this, they need to click the 'Add to Basket' button and then clicking the 'Go to the Basket' button.

• The shopping basket items, list all the items that customers want to purchase. The customers need to click the 'Continue Securely' button to buy the items they want.

• After this the customers are allowed to choose delivery options they want on the delivery section. The customers can also change and add an address where they want the parcels to be delivered by clicking 'view' or  'Add address' as shown below:

           The delivery options are:

• Free Next Day Delivery With Collect+ - the delivery is free but the customers need to collect the parcel to their nearest Collect+ store.
• Standard Next Day Delivery - The delivery costs £3.95 and the parcel will be delivered the very next day when the orders are place before 9pm Monday through Friday. The parcels are delivered directly to cutomers' home address.
• Specified Day - The delivery costs £4.95 and this allows customers to choose date and time of delivery they want their orders to be delivered. The parcels are also delivered directly to the customers' home address.

           When customers finally decided what type of delivery they want and the address they want
           their orders to be delivered, then they can click 'Continue to payment' button.

• Very customers have different ways to pay their orders: by card, Very credit, phone, bank or building society, PayPoint, post and at the Post Office.

2.1 Information in Modern Organisiations

Unit 2 Digital Economy - 2.1 Information in Modern Organisiations - Types of Organsation and their Use of ICT

A division of a country's population based upon the economic area in which that population is employed. Many economists recognize the following five economic sectors; the primary sector which includes agriculture, mining and other natural resource industries; the secondary sector covering manufacturing, engineering and construction; a tertiary sector for the service industries, the quaternary sector for intellectual activities involving education and research and the quinary sector reserved for high level decision makers in government and industry.

Economy Sectors:

• Public Sector
• Non - Profit
• Private Sector

Task:

• The article below shows how the Blockbuster company flop and failed. This is because of the increase of online sale of DVDs and the growth of online streaming services for movies and shows. Blockbuster failed to respond to the changes of technology and the rise of these online services. Therefore they are now struggling and have put thousands of their employees' jobs under threat.

• The company HMV also failed to react to online services and at risk of closure of all their stores. As explained on the article below, HMV did not fully take advantage of the internet. Therefore they were not competitive enough to compete with Amazon and iTunes. This has led them to lose customers and low sales.

                                 

Activity 1

Different Types of Organisation
Commercial	Public Service	Non-Profit
Tesco	Ministry of Defence	British Heart Foundation
Amazon.co.uk	West Mercia police force	Newcastle United FC
Boots The Chemist	Hemel Hempstead library	Echoes Under-11 youth football team
TVR	Football Association
Patel’s Newsagent	BBC
NTL	London Ambulance Service
	Sir John Lawes School
	Withington Hospital

Activity 2

• The different forms of information that are presented on NHS website are the explanations of various health conditions and treatments, topics on healthy living, health news and health services around people's areas.
• The different methods that can be used to find information are by typing or entering keywords or terms then clicking the search button and also by clicking the heading of a particular area that people want to look.
• The different audiences for the information are for adults and teenagers who may want to seek general help for their health. The information are presented differently, for example, adult audiences who are concern about flu are presented an information by this website through video.

Source: http://www.businessdictionary.com/definition/economic-sector.html#ixzz2IiGMFoZE
            www.nhs.uk

Unit 1.4 Local Divide

Bridging the Gap: Examples of Initiatives

There have been and still are numerous initiatives to bridge the gap sponsored by the national government, local government, private industry and charities. These are:

• UK Online is a major government project started in 2001 and this give access to people in the community to help them learn new ICT skills.
• University for Indutry(Ufi) is a partnership between the government and private industry aimed at improving job prospects for individuals and bossting competitiveness for businesses through the use of Learn Direct centres.
• Learn Direct aims to teach adults on how to use ICT.
• British Educational Communication and Technology Association (BECTA) aims to help education professionals such as teachers to make the most of ICT.
• Wired up Communities initiative connects seven disadvantaged communities to the internet to test what impact this would have on their lives.
• Computers within reach is an initiative  aimed at helping learners on benefits by enhancing their employment prospects and learning opportunities through providing  access to computers.
• Get Started campaign aims at giving a kick start to access for the elderly, the unemployed, the disabled and other disadvantaged groups to show them the benefits from accessing IT.
• Community Access to Lifelong Learning(CALL) aims to enable schools, libraries and other lifelong learning institutions to become conneceted to the internet.

Task:

Learn Direct

What is its purpose?

- Aim to transform the skills and productivity of the working population by using technology to bring people together to work, share and learn online.
 

How it relates to the digital divide?
- This relates to digital divide because it helps UK to reduce digital divide by helping people to learn ICT.
 

Who are its main target clients?
- It specialises in teaching adults on how to use ICT in school, libraries and colleges. It is also working with businesses to provide them with the skilled staff they need to thrive
 

What are its strengths and weaknesses?
- One strength of learn direct is it helps people to learn how to use ICT in order to find a job online. This also helps reduce digital divide in the UK. Another stregth is it also provides qualification that can be used in finding a job.
-One weakness of learn direct is it does not provide online lessons and the learners still need to go school, libraries and colleges.
 

What improvements could be made?

- One improvement that could be made is it should provide online lessons for the learners who are not able to go to learn direct centres.
 

Source: www.learndirect.co.uk
 

Unit 1.3 Digital Divide - Worldwide

ICT can be very empowering for example, it can be cost-effective.

Broadcasting:
Digital broadcasting is an example of both of an empowering technology and of the political barriers that sometimes may stall the elimination of the digital divide. Satellite broadcasting allows geographically remote areas to receive news and information in a manner that was previously unavailable or difficult to achieve. This provides educational, entertainment and informative benefits for the populations of otherwise remote places.
However, in some states such as some in the Middle East and North Africa, digital TV is a major problem this is because access to Western values and norm is not universally regarded as a good thing.

Mobile Phones:
The use of cellular phones has improved the quality of life in rural Pakistan and Bangladesh because it allows people to stay in touch in remote areas.

Governance:
Low technology solutions are not the only answer to problems. A major challenge often comes in the form of governments of the under-served nations.

Tasks:
Case Study: Laos

Source: Applied ICT book
             www.cia.gov/

Civil Rights

Civil rights refer to the rights of citizens to political and social freedom and equality.
ICT has also an impact to civil rights. Technology is used to monitor and control people in order to keep society safe. Data or information of people are monitored or can be gathered and this compromises the people's right to privacy and civil right as a whole.

Task:

• One of the issue that affected by the ICT is the gay rights. The article below shows how information gathered from a newspaper could lead to a murder of a gay activist. It also shows how a petition against Uganda's anti-homosexuality bill can be done online.

• Another issue that affected by the technology is the rights of neighbours. The article below shows how a factory worker woman created noise nuisance that affected her neighbours in Strafforshire. She continued to persist her behaviour and as a result the Environmental Health Officers put up a monitoring equipment in a neighbour's home to monitor noise nuisance.

• Technology also helps to regulate the safety of people. The article below shows how the US government planning to change their gun laws. As a result of a terrible incident wherein a man killed 20 children and six adults with an assault rifle, the US president is negotiating with the congress to ban assault weapons and reinstate strict background checks on those people who are buying high-capacity guns. The strict background checks could help to stop crime such as murder.

• Another issue that affected by the technology is the rights of job seekers. The UK government launched a jobwatch website where job seekers need to use it to apply for three jobs every week. If they fail to do this then they will be withdrawn from their benefits.

• Some countries issue death penalty for homosexual acts whilst other countries do not have any legislation for homosexuality. The article below shows the different legislation about homosexuality in different countries:

 

The Open University

The Open University is the world's first successful distance teaching university. It was founded with the belief that communications technology could bring high quality degree-level learning to people.

Why was it set up?

It was set up to open up higher education to everyone regardless of their circumtances or where they live. They have students of all ages and backgrounds: school students wanting expererience of university level, school leavers who choose to beging their careers while they study for a degree, people wanting to develop or update their skills, or change career entirely, and retired people wanting to explore new interests and keep mentally active.

When did it start?

The OU opened to its first students – 25,000 of them - in January 1971 with a choice of four multi-disciplinary foundation courses in the arts, social sciences, science or maths.

How was it different from other Universities?

The Open University has developed its own style of distance learning called 'supported open learning'.

• Open learning means their students work whenever they choose in their own homes, workplace or at a library or study centre, and can plan their study around their other commitments.
• Supported open learning means that their students have support from a tutor or online forum, they have students advisers and study facilities in theor own region and they have contact with other students at tutorials,day schools or through online conferencing, online social networks, informal study groups and events.

How many students have been taught by them?

• The Open University has more than 250,000 students.
• In November 2010, 18,475 students studied directly with the University overseas and more than 36,800 students on validated programmes.
• More than 12,000 people with disabilities study with the University each year.

Source: http://www.open.ac.uk/

Crime & Crime Prevention

 

The rise of technology has brought different types of crimes and new crimes. These are theft, fraud and violence against person. Hoever, technology has also brought ways to identify and prevent crimes.

Different Types of Technology Crime:

•  Internet theft such as scam and spam. Emails could lure people to websites that ask personal information such as names and credit card numbers. This could lead to identity theft which can use your identity to steal your money.
•  Internet fraud is a fraud scheme that takes place over the internet. This includes financial theft and identity theft.

Some of the new crimes include:

Text crime such as spam texting is the sending of unsolicited ads to cellphones and pagers via text messaging.  Spam texting has developed because of the strong popularity use of mobile phones. The article below shows how spam texting is dealt by authorities to stop people from doing it.

 

Phishing is also one of the new crimes.  This is the act of sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft and also used for financial theft.

How technology has changed how crime is committed and how it is detected?

• One way that the technology has changed how the crime is committed is it becomes quieter. Earlier technology crimes are visible for the reason that it is seen as genius. However the new technology crimes now are less visible and quieter. For example, in the past the crimes such as theft are harder to prevent and identify but now authorities can identify and prevent them by using tools such as CCTV. Therefore criminals are now conducting technology crimes quietly to avoid getting caught.
• On the other hand, technology has also changed how crime is detected. For example, in the past police didn't have tracking devices and surveillance systems to detect crimes and find criminals. Now they have the tools like gps for tracking and cctv to monitor people and prevent crimes.
• Crimes now are also detected through social network sites such as Facebook and Twitter. The article below explains how a thief was caught in the act and identified with the help of a picture posted on facebook.

• Technology can also influence the decision of court on how to manage crimes. The internet can now also be used in identifying and tracking people. These changes are shown with the articles below about how radio programmes can affect the decision of jury and how a website can help identify and trace people.

• New crimes such as cryber attacks are increasing, this is because cyber criminals are becoming the new money making. Many people are victims of cyber attacks and it is hard to prevent them. The article below explains how cyber-attacks are conducted.

• Criminals also use the internet to find and follow victims and then rob them. The article below shows how internet helps robbery and how did the authorities punish them.

Crime Prevention and Detection

DNA is now used for solving crimes. For example, DNA profiling can identify people, and in terms of crimes, it can be used to identify suspects.
CSI is also a strong tool for preventing crimes and detecting criminals. It is processing the crime scene and helps to understand how the crime is happened and identify suspects. It also gathers or looks at evidence than can be helpful in detecting criminals.
There are also now cyber detectives who can detect cyber crimes. Cyber Detection softwares are also now available to install to peoples computer to prevent cyber crime attacks like hacking, online theft and spam.

 

 

 

 

 

 

Entertainment & Leisure

How has the Entertainment and Leisure industry changed?

Access to Original Entertainment

Technology has massively influenced the entertainment and leisure world.

·         It has changed the way radio, film and television are broadcasted. This is because of the introduction of digital television, digital radio, digital films and digital games.

·         The digital recording has helped the professionals and beginners to record videos or sounds easily. They are also able to broadcast or upload their works online or broadcast it on radio and television.

·         Videos and Films have also changed because of technology. They are now available in different formats from DVD to HD-DVD and to Blu Ray. They can also be viewed online in different film viewing services.

·         Satellite and Freeview Television have also improved. People are now allowed to record television programmes easy and simple without the use of video recorder. There are now HD televisions and some companies are now offering 3D televisions. The television companies are also offering red button where users can click it if they want to watch a live coverage programmes or special TV offers.

Pirated Entertainment

·         The advantage of paying a supplier such as Apple for a legal music is it avoids people from breaking the law of downloading illegal music. It is also cheap and people can buy how many songs they like from an album without the need of buying the whole of it Another advantage is it supports the artists that people like.

·         The disadvantage of buying a pirated DVD from a market stall is it is illegal. It does not also guarantee that you will be able to get a high quality DVD.

·         The disadvantage of getting a pirate download of the latest Hollywood blockbuster before its UK release is it is illegal. It is also not a good quality and people might be affected of computer virus for downloading.

·         The main disadvantage of visiting an illicit music download site is the virus it spreads online that affect people’s computers or laptops.

·         The widespread illicit downloading can discourage the funding of new talent. This is because illegally downloading a song does not support the artist who owns it therefore this affects the funding of new talent.

Creating a website that allows people to illegally watch free movies can lead to legal disputes. A Sheffield Hallam University student faced copyrights offences in US courts for making a website that illegally allows people to watch tv programmes for free online. This shows that technology not only improved the entertainment and leisure indsutry but it also brings negative impacts.

 

Impact of games players

ICT has also a big impact in home games. Technology has made computer games so popular. Based on the New Scientist article, $3.8 thousand millions of games were sold in 1995 and increased to $7 thousand millions by 2003.

·         Computer games are so popular now because of the different wide range of games introduced. There are different games genres that are available to any age groups. They are fun to play and some are challenging which most people find fascinating.

·         Some researchers argue that violent computer games make some players more violent. A study from Brock University in Canada found that those teenagers who play violent games over a long period may become more likely to react aggressively to unintentional provocations.

·         Computer games may make people isolated especially when they play games that are addictive and also games that require time.

·         If players play too much of networked computer games, they may be more likely to be less social and spend their time playing. Some people find enough satisfaction by only playing computer games more than meeting their friends.

Source: www.dailymail.co.uk/news/article-2214346/Violent-video-games-make-teens-aggressive-girls-affected-boys.html

SMS

SMS stands for short message service and is also called texting or text messaging. SMS messages or ‘texts’ are usually sent from one mobile phone to another, but can also be sent from some home phones. It is a quick and convenient way of sending a short message to someone.

How does SMS work?

Cell phones are always sending and receiving information through signals even when the phone isn't in use. The signals are sent and received from a cell phone tower or control channel. In order for the phone calls and messages to come through, the control channel needs to know which phone belongs to which phone number. Depending on the location of the cell phone, it will communicate with different towers as the user moves around the city, state, country and even the world. If the phone is unable to communicate with a tower, then it will not receive a signal and can't be used.

The control channel maps the path for SMS, or text messages. When a message is sent, it first must go through the nearby tower and then the SMS center. The SMSC receives the message and sends it to the appropriate tower closest to the location of the cell phone and then to the destination. SMS formats the message in a way that it is able to travel to and from the town, and still be received by the cell phone. SMS also sends data associated with the message, such as the length of the message, destination, format and time stamp.
The messages are sent using the Short Messaging Service, which limits each message to no more than 160 characters (including letters, spaces, and symbols).


How SMS changed and influenced the world?

Neil Papworth sent the first SMS message in 1992. Years later, sending short messages via mobile became a focus for telecoms companies in the UK. Vodafone launched text messaging in 1994 and this gained instant popularity. By January 2001, texts sent in a month hit a billion in the UK and last year, 150 trillion messages were sent.

SMS is widely used in businesss industry as it helps deliver good customer service. For example, it allows businesess to reach their customers and notify them with their new products or new offers. This is an easy and quick way to send information to their customers without the nees of calling them or the need to talk to them face to face.

The growth of text messaging has also affected the ability to write and speak in English. This has produced various ways of spelling of words like 'feb' for February and 'ur' for the word your. Text messaging or the use of mobile phones in general is strictly prohibited during school exams and lessons. This is because mobile phones can be used for cheating.

Text messaging is now the most popular way of communication. The traditional phone call and face to face communication have declined. However text messaging is under threat from applications such as Viber, WhatsApp, Line, Tango and many more that offer free text messaging, free phone call and free video call that can only be used with internet.



Source:
www.bbc.co.uk/webwise
http://www.telegraph.co.uk/technology/mobile-phones/9718336/Text-messaging-at-20-how-SMS-changed-the-world.html
http://www.ehow.co.uk/about_6501816_text-ability-write-speak-english_.html

Copyright and Social Media

ICT and Legislation
Task 1B

ICT and Legislation

Task 1A

E-Commerce & Social Networking

E-Commerce or electronic commerce, maintains business relationships and sells information, services and commodities by means of computer telecommunications networks.
 
 
How can a Company develop an on-line presence to survive in the future?
 
Facebook is one of the biggest device for business marketing. But businesses can only work if they use facebook the right way.
 
So what should companies do if they use facebook to introduce their brands?

• A great way to expose a company's brand to a wide audience is through pages, groups or events.
• A great way to engage with existing and potential customers is by sharing industry news/content, updating users on new offers from your business, sharing business videos, etc.
• A great way to get feedback on your business is by allowing users to post comments, use discussion boards, etc.

What companies should NOT do when they use facebook?

• Use it as a direct marketing channel. Users don’t want to get a heavy “sell” message. You can lose fans if you market too heavily.
• Use it as a replacement for your website.
• Use it as a place to only redirect traffic to your website. Most effective Pages have a variety of content.
• Use it as another email list.

What should companies do and include when creating a facebook page?

• Add basic information to the “Info” tab, such as web site address and contact information and description of your business.
• Tell all your friends. Grow your fan base with friends first.
• Post at least once weekly. Get in the habit of posting to keep users engaged.
• Advertise your page!

Snoox is a new social media website that is based on recommendations from friends rather than strangers. It is used by some companies as a marketing instrument to promote and advertise their products and also to attract more customers. 92% of the world's consumers say they trust word-of-mouth and recommendations from friends and family above all other forms of advertising. Snoox might be a good idea to use for advertising. However there are problems of using Snoox, for example not all friends of one users are willing to use Snoox. Not everyone has the same taste so they might recommend different things to their friends. Therefore this website may or may not potentially help companies particularly small companies to attract a big audience.



 

 

 

 

Communication: Social Networking

Social Networking is the use of dedicated websites and applications to communicate informally with other users, or to find people with similar interests to oneself. The first social netwrok website has established in 1995. Social network has grown with the development of Facebook, Twitter, Google Plus and more.

Facebook now has a billion of active users every month. Mark Zuckerberg is the founder of this big social network site. This is the biggest social network site in the world. Latestt statistics shows 600 million users access Facebook through mobile phone. VKontakte which has 300 million users is a rival of facebook in Russia. On the other hand, China has RenRen to beat with 30 million members. Twitter like Sina Weibo are also big social network websites which have 300 million users.

Facebook is now used as media, political, business and religious tool to reach people. As a result, facebook is now also seen as a surveilance gadget. For example, police can use facebook to track people who are involved in crimes. In business term, many big and small businesses use facebook as an online marketing tool.

Twitter has also grown, it enables users to post or send and read text-based messages with only maximum of 140 characters. This service rapidly gained popularity worldwide, with over 500 million active users as of 2012 and over 340 million daily tweets. Like facebook, twitter also acts as a business, political, media and religious tool to reach people.

The big problem for these social netwroking sites is the fake accounts or fake users. These are internet users who pretend to be someone or something they are not. It was revealed that 83 million of facebook users do not actually exist. Most of these fake facebook accounts generate 'likes' using malware to falsely boost a brand's figures. Some of the face accounts are also used for passing spam messages and fooling other users.

Life in the Information Age - Education

Life in the Information Age - Education

The education has changed because of ICT. There is now online education, online exams, Virtual Learning Environments or Moodle, education softwares and electronic education equipments such as electronic whiteboards.

ICT has made it easier to access education. Internet is also offers easy access to unlimited libraries of information. However the there are also disadvantages of this in education. For example some schools cannot afford all the best software and equipment. There are so many educational media that make it difficult to ensure any form of standardised quality of experience for students.

Another issue that concerns the impact of ICT in education is many learners use the internet as the main source of information. Some students copy information from the worl wide web without quoting the source of information and this causes them to charge of plagiarisms. Another problems is that many information providers are finding means of charging for their information that had previously been free. It is also easy to publish on the internet and therefore it is easy to publish inaccurate, biased and fake informations on  the web.

So how can we assess that the information online is real and not fake?

Task: Finding reliable, valid information

One of the possible signs that a website gives false information is when it gives information that is impossible to believe. Some of the untrusted websites only give information that offer amusement and try to fool the readers. When a website gives nonsense information then it is a sign that it is not real.

List of famous hoax sites:

http://www.thedogisland.com/
http://www.bigredhair.com/boilerplate/index.html
http://www.landoverbaptist.org/
http://www.gatt.org/
http://www.wingmakers.com/
http://www.lingweenie.net/feorran/feorran.html
http://www.thedailyrash.com/

iPhone

The iPhone is a line of smartphones designed and marketed by Apple Inc.
It runs Apple's iOS mobile operating system, originally named "iPhone OS".

Apple has become more famous when iPhone is introduced in 2007 and the company's loyal customers have increased. The company has also introduced more generations of iPhone like iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S and now the sixth generation is iPhone 5.


Behind the success of iPhone are the different issues that Apple has to deal:

* The workers of Foxconn which is the manufacturer of iPhone in Taiwan started a strike. Foxconn's close links with Apple have been a headache for the California-based company and its chief executive, Tim Cook, visited an iPhone factory in Zhengzhou to try to shore up the damage from the public relations disaster. This sort of press reporting is bad because it could damage Apple’s brand name. This sort press reporting is bad for Apple because it affects the image of their brand and they may lose customers.

* The new iPhone has turned Apple being rotten to directions. There were some of the gaffes exposed on the tech giant’s own mapping app, which replaced Google Maps as part of the iOS6 operating system. Some towns including Stratford-upon-Avon have disappeared completely. An Apple spokeswoman admitted over night that the Maps app needs work. "We launched this new map service knowing that it is a major initiative and we are just getting started with it," said Trudy Muller. "We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get." This kind of reporting is bad for Apple because the new iPhone upsets many customers and as an increasing of competition in the electronics industry especially smartphones, Apple’s loyal customers may withdraw themselves from being loyal to them and start to buy from other smartphone companies.

*  Apple is also in the middle of law battle with its rival Samsung. Samsung has added Apple's latest handset to a US patent lawsuit claiming the iPhone 5 infringes eight of its technologies. These two companies have been battling for patent wars. Apple has claimed that the Samsung’s Galaxy device maker copied the look and iOS system software found on Apple’s tablets and handsets. Although several of Apple's claims have been rejected, it recently scored a major victory when a California-based jury ruled Samsung should pay it over $1bn (£620m) in damages. Copyright is the biggest issue inside of the technology world. Apple has been fighting and solving issues regarding copyrights through legal disputes and other legal processes in order to protect iPhone and other of their products.



Source: www.independent.co.uk
             www.telegraph.co.uk
             http://www.bbc.co.uk/news/technology-19800342